Targets in business days
Each queue has its own target — for example one business day for high-risk cases and three for standard checks.
Cases & review
When a check needs a person, the case is ready for them.
Borderline results do not sit in someone's inbox. They land in a review queue with a target time, the evidence already laid out, and a board that tells each reviewer what to do next.
The reviewer's board
Ordered by whose move it is
A reviewer arriving in the morning has one question: what should I do right now? The board answers it top-down.
- Needs you now — documents nobody has read, and cases past target that nobody has claimed
- You are working on — your claimed cases, with a cap so work gets finished rather than collected
- Pick up next — ranked, with the reason for the ranking shown
- How you are doing — your decisions and pass rate next to the team's
NEEDS YOU NOW
Kestrel Components — documents receivedDue today
Arden Freight — past target, unclaimed1 day over
YOU ARE WORKING ON · 2 of 5
Halden Metalworks — director check2 days left
Solvik Timber AS — waiting on themClock paused
PICK UP NEXT
Northgate Supplies · high-risk queue, oldest firstClaim
Illustration with sample data. Screens are simplified.
Queues
Queues that are fair to the people working them
The clock pauses while you wait
When you have asked the counterparty for documents, the target stops counting until they reply. Nobody is marked late for someone else's delay.
Simple, predictable routing
Rules are checked top to bottom and the first match wins. The editor warns you about unstaffed queues and cases that fit nowhere.
Claim, don't assign
Reviewers claim cases, so everyone can see what is being handled. Handing a case back is recorded.
Separation of duties
A reviewer cannot pick up a check they submitted.
Decisions with reasons
Every decision records the reviewer, the reason and the evidence they relied on — ready for an appeal or an audit.
Calibration, not a leaderboard
Ranking reviewers on speed rewards them for reading less. Traustis shows each reviewer their pass rate next to the team's, so a team can talk about where the bar actually sits. Rates are hidden until there are enough decisions for them to mean something.
See it with your own counterparties.
Traustis is in early access. Tell us what you vet and where your counterparties are registered, and we will show you what it can check today.